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EaseOtrip- Privacy Policy

EaseOtrip is a reputable travel company offering personalized vacations that have served clients worldwide since 2018. Thus we are assured that offering a privacy policy is crucial for us. We are not here offering just data. We promise to provide you with the best travel-related solutions and won’t spam you with any unsolicited e-mails, messages, or calls.

Our Privacy Policy sets forth terms regarding the collection, use, and protection of your personal information and the data of those using Here Personal Information means the details or information linked to specific individuals, including name, address, contact details, credit card, or payment info. We would like you to read and familiarise yourself with our Privacy Policy.

EaseOtrip hereby wants you to know our terms & conditions, as we do not sell or rent our customer’s personal information to third parties. Do assure yourself that we keep updating our terms and policies timely. So may have periodic changes to the policies, thus letting you review this page to know about the latest updates. Our travel company also abides by privacy practices in this Privacy Policy Page when you provide or share your personal information with us.

What Personal Information Do We Collect and Use?

While you browse EaseOtrip (our website), you need to provide any personal detail unless/until you choose to make an investment/purchase/sign-up to us for our e-mail newsletter or other services, as mentioned below.

Purchase Policy:

Customers, in order to make any purchase for a travel plan or related services from/through EaseOtrip, need certain personal details. The collective personal information must contain your name, address, payment/pay gateway details (credit card/debit card number), expiration date, billing address, and contact details (registered phone number, e-mail address). Other information like name/names of the person (s) traveling (if not you). We may also need information on frequent flier numbers.

The personal information collected or saved with us will be used to fulfill, process, and confirmation on bookings/reservations and transactions. Later useful to inform you of every transaction and travel status too. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers has agreed, in advance, that you may disclose their personal information to us.

Member Registration Policy:

If you choose to purchase, registration is an important step before processing. Thus to become a registered member with the website, you need to provide us with your personal information. The personal detail data include name, address, telephone number, e-mail address, unique login/sign-in name (user ID), password/passcode password validation, and password hint (helpful in case you forget the password). The whole personal information collected during the registration process will be useful for several reasons but not limited to:

  • Personal identification
  • To complete holiday, air, hotel, car, and other reservations
  • Allow us to contact you for customer service purposes, if necessary.
  • To customize the content of our site to strive to meet your specific needs; and/or.
  • To make the product or other improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site.

Member Profile Details:

After becoming a registered member with the website, you are accessible to choose to complete your online profile with us. You can draft your travel preferences, frequent traveler or affinity numbers, payment or billing details, paper vouchers, ticket delivery address, and other asked personal information. The filled personal data by you will be useful to assist you in making the booking and reservations for your travel needs in the future, making things seamless.

Online Surveys: EaseOtrip values customers'/members' opinions and comments, thus conducting online surveys on time. Your active participation in conducted surveys will be entirely voluntary and optional. These are specifically created or aggregated to improve the site and its services, making it appealing content, featured-rich, promotions, etc.

Promotions & Sweepstakes: EaseOtrip frequently sponsors promotions and sweepstakes for loyal members and customers. The information collected by us for such offers and discounts is useful that may include name and other contact details. We may also use the collected personal information to notify customers/members about offers, sweepstakes, and promotions to enjoy traveling with us.

Cookies & Automatic Logging of Session Data Cookies:

EaseOtrip uses cookies to personalize the User’s experience on the Website and the ads that may display. Our use of cookies is similar to that of any other reputable online company (travel consultancy/company. Cookies are small pieces of information stored by the User’s browser on the User’s device's hard drive. Cookies allow EaseOtrip to deliver better services efficiently.

Cookies also allow ease of access by allowing to User to log in without having to type the User’s login name each time (only the password is needed); EaseOtrip may also use such cookies to display any advertisement(s) to the User while they are on the Website or to send the Users offers (or similar e-mails – provided the Users have not opted out of receiving such e-mails) focusing on destinations which may be of the User’s interest.

EaseOtrip’s advertising servers, third-party ads, or advertising companies may also use any cookie. Such cookies are used to track the effectiveness of the advertisement advertising by EaseOtrip on any website and also to use aggregated statistics about the User’s visits to the Website in order to provide advertisements on the Website or any other website about services that may be of potential interest to the User. Third-party advertising companies or advertisement providers may also employ technology used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry-standard technology and is used by all major websites. They may use this anonymous information about the User’s visits to the Website in order to provide advertisements about goods and services of potential interest to the User. No Personal Information is collected during this process. The information collected during this process is anonymous and does not link online actions to a User.

Most web browsers automatically accept cookies. By changing the options on the User’s web browser or using certain software programs, the User can control how and whether the browser will accept cookies. EaseOtrip supports the User’s right to block any unwanted Internet activity, especially that of unscrupulous websites.

However, blocking EaseOtrip’s cookies may disable certain features on the Website and may hinder an otherwise seamless experience to purchasing or using certain services available on the Website. Please note that blocking cookie activity from certain websites is possible while permitting cookies from websites you trust.

Automatic Logging of Session Data:

EaseOtrip records the User's session data, including IP address, Operating System, browser software, and the User's activities on his device. We collect session data to evaluate the User’s behavior. Such session data helps EaseOtrip identify the problems with its servers and improve its systems. This information does not identify any visitor personally and only examines the User’s geographic location.

Service Providers and Suppliers:

The collected information or personal details at EaseOtrip will be shared with the end services providers like hotels, airlines, cab rentals, railway, bus service providers, and other service suppliers. We assure to share your personal information only with service providers responsible and connected to fulfilling the User’s booking. The User may note that while booking with EaseOtrip, the User authorizes EaseOtrip to share the User’s information with the said service providers and suppliers. It is pertinent to note that EaseMyOrip does not authorize the end service provider to use the concerned User’s information for any other purpose(s) save and except as may be required for fulfilling their part of service.

However, the use of information shared with the said service providers/suppliers for any other purpose is beyond the purview and control of EaseOtrip as they process Personal Information as independent data controllers. Hence, EaseOtrip shall not be held liable for the same. The User is therefore advised to review the privacy policies of the respective service provider or supplier whose services the User chooses to avail.

EaseOtrip does not sell or rent individual customer names or other Personal Information of Users to third parties except for sharing such information with EaseMyTrip’s business/alliance partners or vendors with who EaseOtrip engages for providing various referral services and for sharing promotional and other benefits to EaseOtrip’s customers from time-to-time basis their booking history with EaseOtrip.

Companies In The Same Group (In Case/Condition):

For the betterment, efficiency, and improvement of personalization of services, EaseOtrip may, under controlled & secure circumstances, share the User’s Personal Information with its affiliated, associated, and partnered entities. This will ensure EaseOtrip provides the User with information about various products and services, both leisure and travel related, which might interest the User; or help EaseOtrip address the User’s questions and requests in relation to their bookings.

Business Partners & Third-Party Vendors:

EaseOtrip may provide certain filtered Personal Information with its corporate affiliates or business partners. This ensures to contact the Users to check upon certain products or services, which might/may be free or paid products/services, making the travel experience better for you. It will also keep customers/users updated on certain benefits and offers for EaseOtrip users.

Examples of such partners are entities offering co-branded credit cards, travel insurance, insurance cover against loss of wallet, banking cards, or similar sensitive information, etc. If the User chooses to avail of any such services offered by EaseOtrip’s business partners, the services so availed will be governed by the privacy policy of the respective service provider.

EaseOtrip may share its user’s personal information or data with any third party (only with those engaged in certain tasks on behalf). This may not be limited to payment processing, data hosting, and data processing platforms. We may use non-identifiable Personal Information of Users in aggregate or anonymized form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of its customers and visitors and by measuring demographics and interests regarding specific areas of the Website. EaseOtrip may provide anonymous statistical information to suppliers, advertisers, affiliates, and other current and potential business partners based on this data.

EaseOtrip may also use such aggregate data to inform these third parties about the number of people who have seen and clicked on website links. Any Personal Information that EaseOtrip collects and may use in an aggregated format shall be EaseOtrip’s property. EaseOtrip may use it, in its sole discretion and without any compensation to the User, for any legitimate purpose, including without limitation the commercial sale thereof to third parties.

Occasionally, EaseOtrip will hire a third party for market research, surveys, etc., and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) EaseOtrip provides to third parties, alliance partners, or vendors is protected by confidentiality agreements. Such information shall be used solely to complete the specific project and comply with the applicable regulations.

Disclosure of Information:

In addition to the circumstances described above, EaseOtrip may disclose User's Personal Information if required to do so:

  • By law, required by any enforcement authority for investigation, by court order, or in reference to any legal process; or
  • To conduct its business; or
  • For regulatory, internal compliance, and audit exercise(s); or
  • To secure its systems; or
  • To enforce or protect rights or properties of EaseOtrip or any or all of its affiliates, associates, employees, directors, or officers; or
  • When there is reason to believe that disclosing the Personal Information of User(s) is necessary to identify, contact, or bring legal action against someone who may be causing interference with its rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Such disclosure and storage may take place without the User’s knowledge. In such an event, EaseOtrip shall not be liable to the User or any third party for any damages, howsoever arising from such disclosure and storage.

Protection of Personal Information and Data:

The EaseOtrip website assures that all payments done are secured. We have stringent security measures to keep personal data protected, encrypted, and secure on the loss, misuse, and alteration of the collected information under EaseOtrip’s control. Once the User’s information is in EaseOtrip’s possession, we adhere to strict security guidelines, protecting it against unauthorized access.

Withdrawal of Consent and Permission:

EaseOtrip allows users to withdraw their consent to submit any or all Personal Information or decline to provide permission on our website at any time. However, this might face limiting access to offered EaseOtrip’s Product(s) & Services(s).

User’s Right Qua Personal Information and Data:

Users or customers may access their Personal Information from their user account made/created with EaseOtrip. The user may allow/choose to correct/delete/edit such personal data/information directly by accessing such User Account/User Login.

Eligibility to Transact With EaseOtrip:

To access EaseOtrip, the user must be at least 8 years of age or above to transact directly with us. It is also important to consent to process their personal data or personal information.

Retention of User’s Personal Information By EaseOtrip:

EaseOtrip will retain User’s Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances, EaseOtrip may retain User’s Personal Information for longer periods of time, for instance, where EaseOtrip is required to do so in accordance with any legal, regulatory, tax, or accounting requirements.

EaseOtrip will retain User’s Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances, EaseOtrip may retain User’s Personal Information for longer periods of time, for instance, where EaseOtrip is required to do so in accordance with any legal, regulatory, tax, or accounting requirements.

Where User’s personal data is no longer required, EaseOtrip will ensure it is either securely deleted or stored in a way that means the business will no longer use it.

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